At jl24, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly how we handle your personal information — transparently and responsibly.
Privacy at a Glance
These highlights summarize our key privacy commitments. Please read the full Privacy Policy below for complete details.
Every piece of data transmitted between your device and jl24 is protected by bank-grade SSL encryption. Your personal details, payment information, and account activity are never sent in plain text.
jl24 gives you the right to access, correct, and request deletion of your personal data at any time. Your information belongs to you — we just need it to provide you with a safe, personalized gaming experience.
jl24 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the jl24 platform and services.
jl24 processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the regulations of the National Privacy Commission (NPC).
jl24 uses cookies to improve your experience, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings at any time.
You can opt out of jl24 marketing communications at any time by updating your account notification preferences or contacting our support team. Opting out does not affect transactional communications.
jl24 ("we," "us," "our," or "the Company") operates the online casino platform accessible at jl24.app (the "Platform"). We are committed to protecting the privacy and personal data of all users, registered players, and visitors of the jl24 Platform.
This Privacy Policy describes how jl24 collects, uses, stores, shares, and protects your personal information when you access or use our Platform. It also explains your rights as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By registering an account on jl24 or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the jl24 Platform.
This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the jl24 Platform.
jl24 collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:
jl24 uses the personal data we collect for the following purposes:
jl24 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
jl24 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary:
We engage trusted third-party service providers to assist in operating the jl24 Platform, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy laws.
jl24 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory obligation.
In the event of a merger, acquisition, or sale of all or part of jl24's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
jl24 may share your personal data with other third parties where you have given explicit consent for such sharing.
jl24 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the jl24 Platform.
jl24 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
When personal data is no longer required, jl24 will securely delete or anonymize it in accordance with our data retention and disposal procedures.
jl24 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl24:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days.
The jl24 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jl24 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and return any deposited funds to the original payment method. If you believe a minor has registered on jl24, please contact us immediately at the details provided in Section 14.
jl24 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international payment processors — jl24 ensures that such transfers are made in compliance with the Philippine Data Privacy Act and that appropriate safeguards are in place to protect your data.
Such safeguards may include contractual clauses requiring the recipient to apply equivalent data protection standards, or transfers to countries recognized as providing an adequate level of data protection.
The jl24 Platform may contain links to third-party websites or services for informational purposes. jl24 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to the jl24 Platform at jl24.app.
jl24 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.
Your continued use of the jl24 Platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how jl24 protects your personal data.
jl24 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:
Now that you know how we protect your data, enjoy the full jl24 experience — live casino, slots, sports betting, bingo, and more. Safe, secure, and built for Filipino players.